How can AI help HR?
The word of artificial intelligence is fast approaching, with many of us feeling daunted about the prospect of technology’s capabilities to take over our jobs. But should we all be worried or should we use it to our advantage to help us be better at our jobs? AI could be especially beneficial for HR professionals in a variety of ways, and we’re here to tell you how.
When it comes to recruiting new staff, the whole process can become very longwinded with a lot of different stages to get through, and with that comes a lot of time spent searching, reading, writing, documenting and more. Well, there are AI tools available to help every part of the recruitment process become quicker and allow you to be more proficient:
There are many AI tools on the market that can help with screening candidates that have applied for the role you are recruiting for. There are tools that can scan every single candidate’s application, and rank or score them on how closely they match to the job criteria they have applied for. It is also great to use AI to cut out being bias when hiring. AI can ignore all data picked up that is related to the candidate’s gender, age, ethnicity, etc. This is a great tool that can have the power to create a more diverse workforce for you.
Another great feature that you can get from using AI when screening candidates is a chat bot. If you have an extremely hectic schedule and don’t have time to get to know hundreds of candidates better to understand whether they would be a good fit, you can get the chatbot to do it all for you. The chatbot has the power to be able to ask he candidate question and can create feedback and information on that person all for you. We know that the biggest issue when recruiting is that candidates get put off by companies because they don’t receive any type of communication with the prospective employer. The use of a chatbot could help improve your communication massively and in turn create a better reputation for your company.
When a new employee is in the on-boarding process, AI technology can also help both the employee and the hirer. Your employee is going to have many standard questions about the company whether that be health and safety questions, training, company benefits, etc. Instead of them coming to you each time they have a query, AI assistant can be programmed to have all the data readily available so that when someone asks a question, it can provide them with all the information they need.
Aside from the recruitment process, there are many other ways that AI can help an HR professional to do their job better. AI can help with removing any human errors made when documenting important information and in turn, can help keep the company compliant with laws on data protection. AI can quickly collect data and document it properly without any error. It can also help with ensuring that any documentation passed over to HR is filed in the system properly and can be found easily by search. This means that if someone requests for information you don’t have to worry about where you saved it three years ago.
When it comes to training your staff, AI can also help make this easier. AI can store all information on each individual employee’s feedback and requests for training and find the best-suited training programme for them. It can also act as an assistance for managers to keep up to date with their team’s performance and help them become better managers to their team’s needs.
As you can see, AI is great at helping us with all the stuff that takes too much precious time that we could be using to do more productive things. The fact that it can file everything, screen candidates quickly and communicate with them for you, allows you to be better at the human side of your role. So, for any HR professional that is worrying about AI taking their job away from them – yes, it is better at understanding data and interpreting it for us quickly, but it can’t do all the other things required in an HR role such as understanding your employees, having a great personality that helps the morale of the workforce and understanding your employees emotions, which is crucial in keeping a happy and motivated workforce.